Not to mention the money spent on airfare and time off work.

It was a trip that took months to plan Our group dropped over $20,000 at this hotel during our four day stay. I invited all his former military brethren. I booked 10 rooms ( 5 for 4 nights) to celebrate my husbands 50th bday. Just wanted to give general information if you gamble at this casino you will lose. We figured they were catching up for time lost. We were aware of this already, so that is not what my complaint is about. Since re-opening the slots have dried up. The Fireside Grill was the best! Best burgers, onions rings, and fries! Nice staff.įirst of all, this hotel flooded last year. The only good thing about our trip was the food, alcohol, and friendly casino staff. With how our experience was I am ashamed to have even told my friends, other healthcare workers, about this. Last complaint is there was hardly anyone wearing a mask properly or even at all. I looked out the room window and the pool looked overly crowded so we didn’t even bother.

I was told the pool had a limit of so many people. I was told we could use the pool until our room was ready. The people in the next room over were LOUD! Yelling at each other most of the night, I mentioned it at check out and she said I should have called and they would have escorted them off the property (why so drastic?) I saw people getting help with their bags, but we weren’t even offered help even though there were two guys standing at the desk next to their carts.

They put us in the room just off the elevator, in most cases it would be fine but with how big the hotel is it was not. When we complained at check out they acted like it was nothing. didn’t get it until 4:30! Hotel staff was rude and not helpful at all. I was so excited for me and my husband to stay! 1 free night for healthcare workers! First off I was told check in was at 3pm, we were told our room would be ready at 4.

River spirit casino found in my hotel